The PD0-001 CompTIA Printing and Document Imaging (PDI+) certification exam was retired in January 2014. All those professionals who were able to successfully pass the exam have a lifetime certification. The exam was designed to validate a professional's entry level skills with printing and document imaging devices. Although originally designed for world-wide use, the certification exam was primarily used in Canada.
The exam's target audience consisted of professionals in customer service, those who worked at the help desk, field service personnel, and individuals working in network support and service. Candidates were required to prove that they could resolve most of the problems associated with printing, scanning, installation, repair, and maintenance. Questions on the exam included concepts relating to color theory, professionalism, communication, safety, environment, and basic electromechanical components.
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