(IT Service Management Foundation based on ISO/IEC 20000) and 1800+ Exams Preparation Program

Exam Code:


Exam Title:

IT Service Management Foundation based on ISO/IEC 20000

Last Update Time:

Jul 1, 14


  • Available as instantly downloadable .pdf files
  • All actual ITSM20F.EN questions included
  • Proven leader in ITSM20F.EN prep
  • Pass guaranteed or your money back

$149.99 $99.99

Overview of ITSM20F.EN certification exam

The Exin ITSM20F.EN: IT Service Management Foundation based on ISO/IEC 20000 exam is a prerequisite for the XIN Certified Integrator Secure Cloud Services certification. Additionally, passing the exam is required for anyone wanting to continue their studies and earn the IT Service Management Associate, IT Service Management Consultant Manager, or IT Service Management Auditor certifications.

Candidates seeking to pass the exam will need to be comfortable with describing the primary concepts for IT Service Management and will need to understand how IT Service Management relates to other areas of information management. Exam participants should have a special emphasis on concepts relating to the Service Management System (SMS) and service management processes, such as the core concepts and terms associated with IT Service Management based on ISO/IEC 20000: 2011. Qualified candidates will have an understanding of the skills needed to participate in organizational teams within Service Management.

The exam contains 40 questions. Candidates must earn a 65% or better on the exam in order to pass. To achieve this task, candidates should be able to pass at least 26 of the 40 questions.

During the exam, candidates will be tested on their knowledge of the core concepts relating to Service Management as well as the core concepts relating to quality frameworks. Candidates will also be tested on their knowledge of the application of the PDCA cycle and high-level concepts relating to service design and transition. The objectives, activities, and quality requirements that are associated with the service management process will also be tested.

Latest Customer Reviews

Learning shouldn't be hard

We all learn in different manners, and some are better at it than others. I was one of the ones that always struggled throughout high school and secondary education. However, with TestsForge, I excelled in the programs and passed every exam with flying colors. Exam Exin ITSM20F.EN: IT Service Management Foundation based on ISO/IEC 20000 was rather foreign to me when I first glanced at the material, but the helpful study guide and resources provided by TestsForge gave me an edge on the competition. Not only did I pass the test I was studying for with TestsForge, I passed the entire class by beating them all!

- From Sheryl Weinheimer

The Great Study Guides Available Made It Possible to Pass the Test

There was no way that I was going to fail the Exin ITSM20F.EN: IT Service Management Foundation based on ISO/IEC 20000 a second time. I needed to make sure that I was getting the help I really needed to pass the test. This is why I made sure to go to TestsForge. They had all of the study guides I was looking for. Not only were these study guides easy to use, but I managed to study in even a shorter period of time than what I had allotted. This is why I will always make sure to use TestsForge in the future. I will help me to save a lot of time and money when taking such tests.

- From Ben Milczarek

©2014 Testsforge.com. All rights reserved.Site Map