(ITIL® Foundation (Syllabus 2007)) and 1800+ Exams Preparation Program

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ITIL® Foundation (Syllabus 2007)

Last Update Time:

Jul 2, 14


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Overview of ITIL certification exam

Candidates wanting to acquire the EXIN Certified Integrator Secure Cloud Services certification must include the ITIL Foundation exam as part of their prerequisites. The exam will be comprised of forty questions and candidates will be given a time limit to complete the exam. In order to pass the exam candidates will need to score no lower than sixty-five percent; in other words they will need to answer twenty-six of the forty questions correctly. This is a closed book exam and no outside electronics will be allowed in the testing area.

Candidates will be tested in nine main categories and should prepare accordingly. The main topics that will be presented on the exam are as follows; service management as a practice, the ITIL service lifecycle, generic concepts and definitions, key principles and models, selected processes, selected functions, selected roles, technology and architecture, and competence and training. These topics will also have objectives that candidates need to be prepared for as well. For a complete list of the exam topics and objectives candidates need to review the exam syllabus available on the EXIN site. On the site candidates can also find information on recommended training and reference materials to help them prepare.

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