Those in the IT field that have decided that they want to service HP desktop computers and workstations need to have not only experience in the field working on these things but also the proper training course too. That training course would be CS3100 - Servicing HP Desktop and Workstation Products. This is an instructor-led course lasting 2 days that will prepare service specialists to be able to perform the remedial maintenance required for full operational restoration of commercial hardware. Once this course has been taken the participant can move on and take the HP2-H01: Servicing HP Desktops and Workstations certification exam itself.
Things that exam participants will need to know about and answer involve things such as explaining and recognizing the PSG technologies that are currently emerging and are also fundamental. Can participants describe and recognize all HP products? How would specific solution components be installed, configured, started up and also upgraded? Troubleshooting problems and then making the repairs and making necessary replacements is also a topic discussed. Use the resources and tools that HP provides to manage things. There could be more or less than the aforementioned topics on the exam. Those taking this exam will need to answer at least 70% of the questions correctly in order to pass.
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