The exam number is HD0-200 and the exam name is HDI - Qualified Help Desk Senior Analyst. This exam was available in English. This exam was available at one of our 3400+ Pearson VUE Authorized Centers world wide. To successfully complete this exam, candidates should be knowledgeable of most common self-help technologies, common reasons for having policies for data security, recording and analyzing customer complaints, advantages of outsourcing, demonstrating confidence when on the telephone, characteristics of effective leaders, calculating the percentage of abandoned calls, purposes of an on-going survey, common infrastructure components found in a Help Desk, setting up a service continuity site and benefits of having service continuity sites. You could register the exam by Pearson VUE and find more resources on the website of HDI.
I wish school had been this way!
I will tell you that without this I would have totally failed my HDI HD0-200: HDI - Qualified Help Desk Senior Analyst. Thank goodness I didn't! I had a great resource-TestsForge! My issue is that I HATE studying, but with this curriculum I was able to really get into it and it wasn't so bad as some of the other stuff I've done. With other tests I used the book but I find that this program is superior. I really liked it. I wish school had been this way! I know no one ever likes to have to take a test, but if you have to take one you might as well go into it knowing you're prepared and doing what you need to do.
- From Mark Talkington
Lose The Frustration Of Test Taking
Imagine my surprise after completing TestsForge HDI HD0-200: HDI - Qualified Help Desk Senior Analyst study and test prep package, that the actual test was less frustrating and stressful. The tips given really helped me to relax and the test prep helped me to get through the exam successfully. If you are like me and stress out about taking tests, give yourself the gift of less frustration by using the TestsForge preparation courses. Your results will give you a reason to smile and a sense of confidence when you pass your exam after using this prep course. It is the best course that I have found for the money and really pays off in test results!
- From Kyle Firster