IT professionals who take Avaya’s Aura Contact Center implementation exam (6202) will be on the fast track to validating foundational and intermediate level skills in implementing, configuring, and administrating Avaya Aura Contact Center products. Successful completion of the exam will earn candidates the Avaya Certified Implementation Specialist (ACIS) certification.
Prime candidates for this exam should possess two or more years of experience in the implementation field and at least a year of experience working specifically with Avaya Aura Contact Center. It is important that all candidates have fundamental knowledge of the product and hands-on experience performing tasks that will be tested on the exam.
To train, candidates are welcome to enroll in any of two online training courses that Avaya offers specifically for the 6202 exam. Courses will go over exam material relating to the installation of hardware and software, configuration of firmware, and troubleshooting of an overall implementation. The exam will only cover configuration up until Day 2 administration; job roles at this level will do the same.
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