The 3202 exam (Avaya Aura Messaging Implementation and Maintenance) is the only requirement to earn the Certified Support Specialist (ACSS) - Avaya Aura® Messaging credential from Avaya. This certification will prove your ability to support Avaya Aura Messaging products, which includes installation, configuration, and troubleshooting tasks.
Among the things successful candidates should have knowledge of product components and functions, hardware and software implementation, administering advanced configurations, and resolving technical issues. These things and more can be learned in the two accompanying training courses for this exam. Before taking the exam, regardless of skill level and years of experience, all candidates are recommended to take these courses.
At least four years of experience in relevant IT technologies and at least two years specifically in Aura Messaging technologies is also recommended. Upon passing the exam, candidates will earn certification and be ready for intermediate to advanced work in this field of expertise.
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