To earn the Avaya Certified Support Specialist (ACSS) - Avaya Aura® Session Manager and System Manager, IT professionals must pass the 3102: Avaya Aura Session Manager and System Manager Implementation and Maintenance exam.
This exam will feature content that will test participants' knowledge of various tasks relating to the installation, configuration, administration, and maintenance of the product. Such tasks may include preparing the installation environment, configuring System Manager, exploiting system discovery, using bulk import and export facilities, and being familiar with the components and processes of Session Manager.
To pass the exam and earn certification, candidates should consider taking the associated training course, Avaya Aura® Session and System Manager Implementation, Administration, Maintenance, and Troubleshooting (R6.x) (5U00097). Other preparation resources may be available online. Two years’ experience supporting these products is recommended.
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