Avaya’s IP Office Configuration and Maintenance (3001) exam can be taken to earn the Certified Solutions Specialist certification, available exclusively through Avaya, for Small and Medium Enterprise Communications. The credential will verify a high standard of excellence in IP Office products and several procedures and tasks associated with them (including installation, configuration, administration, and troubleshooting).
The exam will focus on four main areas of knowledge: architecture, implementation, configuration, and maintenance. Individuals can take the IP Office Advanced Configuration Application Workshop (5S00004K) to prepare for this exam. Topics such as system security, monitoring and analysis methods, SPN, and Voicemail pro will be learned in this virtual classroom environment.
Certification holders should be knowledgeable of architecture components, be able to install product hardware and software, maintain and troubleshoot initial implementation and advanced configurations, and resolve technical issues. At least two years’ experience working with IP Office products is recommended.
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